We receive your acquisition data automatically from your previous custodian bank via the so-called TaxBox procedure. They should normally be entered a few days after the transfer. If the settlement after the sale of a transferred position is incorrect, please contact the selling custodian bank again. You can ask them to resend the acquisition data via the TaxBox procedure.
Our BIC "TRBKDEBB" must be stated when sending via the TaxBox procedure. If your previous custodian bank provides a bank sort code (which we do not have) or a different BIC, the data unfortunately cannot be assigned.
Alternatively, we can have your purchase data entered manually. In this case, we would also ask you to contact the transferring custodian bank and ask for the data to be issued manually. This process usually takes a few days longer, as the data has to be entered manually by our securities account manager.
Please note that under "Buy-In" the price on the day of entry is still displayed, even if the correct acquisition data has been entered for all your positions. In the event of a sale, however, the correct tax purchase price will be used as the basis for assessment. Any overpayment of tax will be offset against a tax refund in one of the subsequent transactions or credited to you as part of a tax roll-up.
*We are currently working hard to be able to display the purchase data correctly in the app even after a securities account transfer.