Usually less than 10 minutes and in some instances, it could take longer. Once your verification is completed, your account will be opened and you will receive a confirmation by email.
Please be aware that as a German bank we’re subject to strict regulations, e.g. by BaFin, and can’t always open securities accounts immediately. For regulatory reasons, we’re required to check individual securities account openings. If we need further information or proof from you, we’ll contact you.
Find below some cases where it may take longer to open an account.
Individual review
We are obliged to review account openings on an individual basis.
High demand
If there is a higher demand, your verification might take longer.
Outside business hours
If you created an account outside business hours, it would take more time for us to verify your identity.
Timely updates
We will notify you on the progress of your identity verification and if we need additional information from you.